Frequently Asked Questions

Bansko Royal Towers FAQ.

Find answers to our most frequently asked questions.

About the Website
Check In and Check Out
Ski, Snowboard and Equipent Rental
Reservation Process
Accommodation in Bansko Royal Towers
Ski Lifts and Gondola
Food and Drink


Who operates this website?
This website is owned and operated by on behalf of individual Owners of apartments in Bansko Royal Towers. is a UK based company with its offices at 12 Scardale Way, Belmont, Durham, DH1 2TX.


What time can I check in?
You may check in from 14.00 hours on arrival day.

What is Check out time?
You must vacate the apartment no later than 12noon on the day of departure.


Why do I need to reant my skis in advance?
You do not need to rent your skis in advance, there is plenty of choice of rental shops in the Gondola area. However, it is cheaper to reserve your skis online and the shop knows you are arriving and will have your approximate requirements available for you. For comparison of rental prices and details of ski rental, click here

What information do I need in order to rent skis in Bansko?
For every adult and child renting skis you will need the following; Age...Height in metres....Weight in kilos....Shoe size in European measuremnt if possible.....Ski ability.


What currency do they use in Bulgaria?
Local money is lev. There are approximately 2 leva to each euro. Lev is often written as BGN.

Do I take travellers cheques with me?
It is far easier to use your ATM card and withdraw local money from the ‘hole in the wall’ as you need it. There are many ATM machines including one next to Reception at Bansko Royal Towers and another by the Gondola base 200 metres away.


How can I reserve two apartments close together?
If you navigate to the ‘Details of Apartments’ page you will see details of each apartment. Simply choose apartments that are in the same block and, if possible, on the same floor.


What accommodation is there?
There are approximately 200 apartments in Bansko Royal Towers. Studio apartments, one bedroom and two bedroom apartments.

What is provided in each apartment?
Furniture, TV, bed lined and towels are all provided. The kitchens are all fully equipped and have cooking facilities including a microwave oven.


How far away is the Gondola?
200 metres. From Blocks 1, 2, 3 and 4 and main Reception it is only a 3 minute walk to the main Gondola.

Where can I hire skis?
There are many places to hire skis and snowboards. There is a Ski Shop in Bansko Royal Towers, next to Reception. You can hire also all your equipment in advance from this website and it will be ready for you on arrival.

Where can I buy Lift Tickets?
If you hire skis from this website, you can also buy lift tickets at the same time. Alternatively, there are kiosks at the Gondola where you can buy tickets for the following day up to 18.00 hours most days.


How do I get from Sofia Airport to Bansko Royal Towers?
Sofia is 95 kms (57 miles) from Bansko. There are buses and trains, but they are infrequent. You can hire a car. However, the best way is to arrange a transfer by a specialist company like Traventuria. Transfers from Sofia Airport to Bansko Royal Towers cost from €140 return for up to three people. The taxi will collect you from the airport terminal, take you to Bansko and collect you at the end of your holiday.

When I get to Bansko, how do I find the hotel?
See the maps and directions on this website.


Where do I get the keys from?
You will be met at Reception by our local Managers. They will take you to your apartment, show you around and answer any questions about Bansko.


Is Breakfast included?
No meals are included. Breakfast can be bought from one of the restaurants within Bansko Royal Towers for around 8BGN (4 euros). Most people buy food from one of the local supermarkets and have breakfast in the apartment.

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Ski Season 2015/16

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Ski Bansko 2015/16

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Bansko Royal Towers Bansko Royal Towers just over 100metres to Main Gondola.Book Online for the FIS Ski World Race
Tuesday, 03 February 2015 10:19